Shipping Policy

Last Updated: August 31, 2026

At Arkature Organics, we are committed to delivering your beauty and personal care products safely and conveniently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team will begin processing your order.

Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays may be processed on the next working day.

Once your order has been dispatched, you will receive relevant shipping or tracking information, where available.

2. Shipping & Delivery Time

We deliver orders to serviceable locations across India through our trusted shipping and delivery partners.

Estimated delivery time is generally 3–7 business days after dispatch. Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our control.

Remote and certain non-serviceable areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on the delivery location, order value, product weight, or applicable promotional offers.

From time to time, Arkature Organics may offer free shipping or other shipping promotions. The applicable terms will be displayed on the website or during checkout.

4. Order Tracking

Once your order has been shipped, tracking details may be shared with you through email, SMS, WhatsApp, or other available communication methods.

You can use the provided tracking information to check the current status of your shipment.

Please allow some time for tracking information to become active after the order has been dispatched.

5. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

Arkature Organics will not be responsible for delays, failed deliveries, or additional charges resulting from an incorrect, incomplete, or inaccurate shipping address or contact information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible after placing your order.

6. Delayed or Lost Shipments

Although we work with reliable delivery partners, unexpected delays may occasionally occur due to weather conditions, transportation issues, operational disruptions, public holidays, or other circumstances beyond our control.

If your order appears to be significantly delayed or is reported as lost, please contact our customer support team. We will coordinate with the relevant delivery partner and assist you as appropriate.

7. Damaged Packages

We recommend checking the package carefully when it is delivered.

If your package appears visibly damaged, opened, or tampered with, please take photographs or videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy for further information regarding eligibility and the claim process.

8. Partial or Incorrect Delivery

If you receive an incorrect product or your order appears to be incomplete, please contact us within the applicable period mentioned in our Return & Refund Policy.

To help us investigate the issue quickly, you may be asked to provide your order number, photographs, videos, or other relevant information.

9. Delivery Attempts

Our courier partner may make multiple delivery attempts using the contact information provided with your order.

If the customer is unavailable or fails to accept the shipment after the applicable delivery attempts, the package may be returned to the sender.

Additional shipping charges may apply if a shipment needs to be re-dispatched due to an incorrect address, customer unavailability, or other circumstances attributable to the customer.

10. Cash on Delivery

Where Cash on Delivery (COD) is available, the option will be displayed during checkout for eligible locations and orders.

COD availability may depend on the delivery location, order value, product, courier service, or other applicable conditions.

11. Changes to This Shipping Policy

Arkature Organics reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on this page with an updated “Last Updated” date.

We encourage customers to review this policy periodically for the latest information.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact details provided on our website.

Arkature Organics
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]

We appreciate your trust in Arkature Organics and strive to provide a smooth and reliable delivery experience with every order.